Please enable JavaScript in your browser to complete this form.How can we contact you? – Step 1 of 3Name *FirstLastPhone number *Phone Type *Cell PhoneLand LineEmail *What's the best way to get in touch with you?EmailText MessagePhone CallReferring Partner ID / Referral CodeIf you were referred to Data Savers LLC by one of our Partners, enter their Partner ID Number or Referral Code here. This number can be found on the information card provided by your computer repair professional. This field will only accept numeric values. NEXT – Tell us about your situationWhat type of device do you have? *Select Device TypeHard DriveSolid State Drive (SSD)USB Flash Drive/ SD Card / Memory CardRAID Storage System / NAS / SANPhone/TabletOtherDevice Type *Device Type *Select device typeRAID ArraySANNASDevice Type *Select device typeAndroid (Samsung, Motorola, Google, etc.)Apple (iOS)WindowsBlackberryOtherDevice Type *Select device typeSingle desktop hard driveSingle laptop hard driveExternal hard driveOtherDevice Type *Select device typeFlash/Thumb driveSD Card / Micro SD (from camera)SD Card / Micro SD (from phone)CF CardOtherDevice Type *Select device type2.5inch SSD (typically from laptop or desktop computer)pci-expressmSata/mini-Sata, mini-pci-em.2otherDevice Capacity *Select storage capacity350GB or less351GB to 950GB1TB to 3TB4TB or largerDevice Capacity *Select storage capacityLess than 2GB2GB to 15GB16GB to 63GB64GB or LargerDevice Capacity *Select storage capacityLess than 128GB128GB to 255GB256GB to 511GB512GB or largerDevice Capacity *Select storage capacityLess than 32 GB32 GB to 64 GB256GB to 511GBGreater than 64 GBIndividual drive capacities *Select a drive capacity range350GB or less351GB to 950GB1TB to 3TB4TB or largerWhat file system or operating system is on the drive?Select OS or file systemWindows (NTFS / FAT / FAT32)Mac (HFS / HFS+)Linux (EXT/2/3/4 / XFS)VMware (ESXI, VMFS, etc.)Microsoft Hyper-VOtherI don't knowIs the drive encrypted? *NoYesI Don’t KnowAre the drives encrypted? *NoYesI Don’t KnowHow is the array encrypted? *WD SmartwareBitlockerMacAfee Endpoint Encryption (Safeboot)Symantec Endpoint EncryptionPGP GuardSafeguard EasyPointsecSecurDocLUKSFileVaultTrueCryptMicrosoft EFSCredantOtherHow is the drive encrypted? *WD SmartwareBitlockerMacAfee Endpoint Encryption (Safeboot)Symantec Endpoint EncryptionPGP GuardSafeguard EasyPointsecSecurDocLUKSFileVaultTrueCryptMicrosoft EFSCredantOtherWas this server hosting multiple virtual machines? *YesNoDon’t KnowIf the server/SAN/NAS was either running as a Hypervisor, or passing storage to a Hypervisor as ISCSI targets, please select Yes. Did the server hard crash in the middle of a RAID rebuild or expansion? *YesNoDon’t KnowIf you know any of the information below, please enter it. If you do not know it at this time we can either work with your IT department to gather the info that we need or we will gather it ourselves once we begin the evaluation process.Briefly describe what happened:Any details about the event may be useful to our engineering team.Describe the setup of your RAID or ServerPlease tell us the details about your equipment configuration. This will help us recover your data more efficiently. Briefly describe the data that you need to recover: *In some scenarios the damaged device only offers a limited window of accessibility. In these situations, we target your most important data first.Are we recovering HIPAA protected data? *No, the device does not contain electronic protected health information.Yes, the device contains electronic protected health information. Note: This requires special processing and will cost an additional $150.Continue To Last StepRecovery Service Speed *Standard (6-10 business days)Priority (2-3 business days)We will provide free inbound shipping for the continetial US.Your Address *Address Line 1Address Line 2CityChoose your stateAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeWe regret that we are unable to accept P.O. boxes. Case alias or nickname (optional) e.g., Smith-Case-1How did you hear about us? (optional) Example: googleAre you an IT Professional? (optional)Example: I am a sysadmin for Wonderful Company, LLCTerms and Conditions *I agree to the Data Savers LLC Terms and ConditionsSubmit
